Products
Cloud
Observability Platform
See what is happening across your enterprise. Act before it becomes a problem.
End-to-end monitoring for ERP, applications, cloud services and the infrastructure that keeps the business running.
Overview
One View of Your
Enterprise Environment
Applications, databases, ERP systems, integrations and cloud infrastructure all depend on each other. When something breaks, the first hour usually goes on working out where it started.
Our observability platform brings those signals together. Operations teams see applications, ERP environments, cloud services and infrastructure in one view, with the dependencies between them, so investigation begins with context instead of guesswork.
Unified Monitoring
Applications, ERP, cloud and infrastructure in a single operational view.
Dependency Awareness
Understand how systems and services relate before an incident, not during one.
Earlier Detection
Surface degradation and unusual behaviour before users report it.
Operational Context
Give teams the information they need to act, not another alert queue.
The Challenge
When Everything Is Connected,
Visibility Decides
Response Time
A slow database shows up as a failed ERP transaction, which shows up as a support ticket. Three teams look at three tools and reach three different conclusions.
The usual symptoms:
- Monitoring split across disconnected tools
- Alert volumes high enough that real signals get lost
- Little visibility into dependencies between systems
- Slow, manual incident investigation
- Root cause identified after the impact, not before
- Infrastructure blind spots outside the core estate
- No clear link between a technical fault and its business impact
“Observability is less about collecting more data and more about understanding how applications, infrastructure, services and business operations connect.”
Capabilities
Monitor the Technology
Behind Your Business
01 — Infrastructure Monitoring
Track health, capacity and performance across servers and cloud resources.
02 — Application Monitoring
Watch availability, response times and operational health of business applications.
03 — ERP Monitoring
Extend visibility into Oracle, SAP and other critical ERP environments.
04 — Cloud Monitoring
Monitor cloud environments and the services running across them.
05 — Service & Dependency Visibility
Map relationships between applications, infrastructure and business services.
06 — Event & Alert Management
Consolidate operational events and focus attention on what needs a response.
07 — Performance Insights
Identify trends and degradation before they reach end users.
08 — Operational Dashboards
Give IT and operations teams one shared view of the environment.
How It Works
From Signals
to Action
01 — Collect
Gather operational data from applications, infrastructure, ERP systems and cloud environments.
02 — Connect
Bring signals from across the estate into a single view.
03 — Correlate
Link events, services and dependencies so related issues appear together.
04 — Detect
Identify unusual behaviour, performance degradation and failures.
05 — Investigate
Give teams the context they need to find the cause quickly.
06 — Respond
Act before an operational issue becomes a business disruption.
Coverage
Visibility Across Your
Technology Landscape
ERP Systems
Oracle, SAP and the business processes running on them.
Cloud Infrastructure
Resource health, performance and availability across AWS, Azure and GCP.
Applications
Business application health, performance and availability.
Infrastructure
Servers, storage, networks and the platforms underneath your applications.
Integrations & Services
Interfaces and connected services between systems.
Business-Critical Workloads
The processes where downtime carries a direct cost.
Use Cases
Built for Modern
Enterprise Operations
ERP Monitoring
Keep critical ERP environments visible and easier to support.
Cloud Operations
Run cloud infrastructure and services from one operational view.
Application Performance
Catch degradation before it becomes a user-facing outage.
Incident Detection
Surface issues quickly and hand investigators the context with them.
Infrastructure Monitoring
Track availability and capacity across the technology foundation.
Service Dependency Mapping
Understand what breaks when a single component fails.
Architecture
Connect the Full
Technology Stack
Layer 1
Data Sources
ERP · Applications · Cloud · Infrastructure · Databases · Services
Layer 2
Observability
Collection → Correlation → Analysis → Detection
Layer 3
Intelligence
Performance Insights · Dependency Mapping · Alerts · Root Cause
Layer 4
Operations
Dashboards · Incidents · Response · Optimisation
Business Benefits
Turn Operational Data
into Better Decisions
Faster Issue Detection
Find problems before the service desk does.
Better Visibility
See applications, infrastructure and services in context.
Faster Troubleshooting
Cut the time spent working out where an incident began.
Reduced Operational Risk
Address performance and availability issues before they escalate.
Improved Reliability
Monitor continuously and use the trends to remove recurring faults.
Stronger Business Continuity
Keep visibility across the environments the business depends on.
Why Grid Apps AI
Technology Visibility Backed
by Enterprise Experience
We work across Oracle, SAP, Microsoft, testing and cloud environments, which is exactly the range an observability platform has to connect. Our cloud practice covers migration, infrastructure, multi-cloud, DevOps automation, security and governance.
- Enterprise Technology Experience
Over 20 years across ERP, cloud and application environments. - Cloud & Infrastructure Expertise
Migration, multi-cloud, backup, disaster recovery, security and governance. - ERP & Application Knowledge
Monitoring designed by teams who understand the processes being monitored. - Automation-First Approach
Reusable accelerators and DevOps automation built into delivery. - End-to-End Visibility
One connected view rather than a set of disconnected tools.
Get a Clearer View
of Your Enterprise
Bring ERP, applications, cloud and infrastructure monitoring together and give your operations teams the visibility they need.