Senior Dynatrace Platform Administrator / Observability Engineer (SRE)
Overview
Help us build and manage enterprise observability environments across applications, infrastructure, cloud and containerized environments. The role includes Dynatrace platform administration, monitoring, DQL/Grail, RUM, synthetic monitoring and SRE initiatives. You will collaborate with enterprise clients and internal engineering squads to deliver end-to-end visibility, automate incident root cause identification, and uphold high availability for mission-critical enterprise ecosystems.
Key Responsibilities
- Architect, administer, and maintain large-scale Dynatrace platform deployments across multi-cloud and on-premise environments.
- Install, upgrade, and configure Dynatrace OneAgent, ActiveGates, and cloud integrations (AWS, Azure, GCP).
- Develop deep queries, metrics aggregations, and executive dashboards using Dynatrace Query Language (DQL) and Grail.
- Configure and maintain Real User Monitoring (RUM), Synthetic Web & API monitors, and session replay workflows.
- Collaborate with Site Reliability Engineering (SRE) teams to establish Service Level Indicators (SLIs), Service Level Objectives (SLOs), and error budgets.
- Analyze application performance bottlenecks, microservice traces, database call latencies, and third-party API dependencies.
- Automate agent deployments, alerting policies, and management zones utilizing Infrastructure as Code (Terraform, Ansible) and CI/CD pipelines.
- Conduct proactive incident reviews, problem analysis using Davis AI, and provide remediation recommendations.
Required Skills & Qualifications
- 5–10 years of proven experience in Dynatrace platform administration, APM, and observability engineering.
- Deep expertise with Dynatrace architecture: OneAgent, ActiveGate, Grail, Davis AI, DQL, and Smartscape topology.
- Hands-on experience with Real User Monitoring (RUM), synthetic test scripting, and transaction flow analysis.
- Strong knowledge of Linux/Unix system administration, networking protocols, and container runtimes (Docker, Kubernetes/OpenShift).
- Proficiency with SRE methodologies, observability metrics (RED and USE methods), and alert correlation.
- Working knowledge of scripting languages (Python, Bash, or PowerShell) for automation and API integrations.
- Demonstrated experience troubleshooting enterprise distributed applications and microservices.
Good to Have
- Dynatrace Certified Associate, Professional, or Master certification.
- Hands-on experience with OpenTelemetry (OTel), Prometheus, and Grafana.
- Familiarity with enterprise ERP platforms such as SAP, Oracle Cloud / EBS, or ServiceNow.
- Experience implementing Infrastructure as Code via Terraform or Ansible.
Why Join Grid Apps AI?
- Work on cutting-edge observability challenges for global tier-one enterprise environments.
- Direct exposure to modern APM stacks, AI-driven root cause analytics, and cloud-native Kubernetes architectures.
- Competitive compensation, comprehensive rewards, and flexible working arrangements.
- Empowering, collaborative culture that prizes technical ownership, innovation, and continuous growth.